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Modern Slavery Code of ConductUpdated November 2018
For customers, contractors and suppliers working with Trustpilot
This Modern Slavery Code of Conduct (the “Code”) applies to Trustpilot’s customers, contractors and suppliers. It sets out the minimum standards that Trustpilot expects from these entities.
Trustpilot is committed to the protection of human rights and to fair and ethical work practices. Trustpilot understands that we have a responsibility to conduct our business ethically and this extends to our customers, contractors and suppliers.
Trustpilot expects its customers, contractors and suppliers to share Trustpilot’s commitment to respecting the rights of all workers and to act lawfully and ethically in all components of their businesses.
Not only does Trustpilot ensure that modern slavery is not taking place within its organization, it also works to ensure that such is not occuring in its supply chains.
It is a condition of all customer, supply and vendor contracts entered into with Trustpilot that the principles set out in this Code are adhered to.
This Code establishes minimum standards that Trustpilot expects customers, contractors and suppliers to meet or exceed.
These standards do not intend to deviate from national or local laws or standards.
Failure to meet these standards may be cause for termination of any agreement entered into with Trustpilot.
Trustpilot is opposed to the use of any form of child labor or practices. Trustpilot’s customers, contractors and suppliers will not use child labor.
Customers, contractors and suppliers are required to comply with applicable child labor laws and employ only workers who meet the applicable minimum legal age requirement in their countries of operation.
The minimum working age is 15 years (or 14 if allowed by national or local law)workers under the age of 18 years are not to be involved in any work that is hazardous or likely to have a negative impact on the employee’s physical or mental development.
Customers, contractors and suppliers are to ensure the above protection for workers under the age of 18 years.
Customers, contractors and suppliers must not contract with subcontractors or suppliers who use or engage in child labor.
Forced or involuntary labor & trafficking
Trustpilot’s customers, contractors and suppliers must not participate, engage or promote forced, bonded, indentured or involuntary prison labor of people in any part of its business.
Trustpilot’s customers, contractors and suppliers must not participate, engage or promote the trafficking of any person.
All slavery and human trafficking laws must be complied with. Customers, contractors and suppliers must ensure they have taken steps to ensure their business operations are free from slavery and human trafficking practices, both internally and within their supply chains and other external business relationships.
Customers, contractors and suppliers are to ensure that all workers employed by them chose their employment freely and are not mentally or physically coerced to provide their labor.
Customers, contractors and suppliers must not contract with subcontractors or suppliers using or engaging in modern slavery or trafficking.
Customers, contractors and suppliers shall take all reasonable steps to ensure that modern slavery and human trafficking is not taking place within their supply chain or within any part of their business. Customers, contractors and suppliers are to adhere to this Code along with all applicable national and local laws.
Customers, contractors and suppliers be able to certify that materials included in their products comply with all requisite slavery and human trafficking laws. Trustpilot may at any time request a supplier or contractor to supply a report setting out the steps they have taken to ensure that modern slavery and human trafficking is not taking place within their business or within their supply chain.
Customers, contractors and suppliers have a duty to immediately report to Trustpilot any breach of or deviation from this Code.
If a customer, contractor or supplier breaches this Code, Trustpilot reserves the right to request from the supplier or contractor a corrective action plan. This plan is to set out the steps that the supplier or contractor will undertake to rectify the breach. Should the corrective action plan not rectify the breach and depending on the severity of the breach, Trustpilot reserves the right to terminate any contractual relationship that exists.
By signing this document you as a supplier or contractor to Trustpilot agree to comply with the terms and conditions of this Code.
Signature and Date